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FAQ

Why has my shipping/delivery time been delayed?

Unforeseen circumstances, including weather conditions, logistical challenges, holidays, and high order volumes, have temporarily disrupted our usual delivery timeline. Order fulfillment typically takes 3-5 days, and shipping takes 6-15 days.

 

How can I track my orders?

A: To track your orders, ensure you provide your email address during the purchase. Tracking alerts and messages will be sent to your email, not any other contact information like a phone number. For additional assistance or questions regarding tracking, please contact customer support.

 

What is the resolution of the LuxeBeam projector?
The LuxeBeam projector offers a clear optical resolution of 1280x720 dpi, providing crisp, vibrant images for an immersive viewing experience.

 

Is the LuxeBeam projector portable?
Yes, the LuxeBeam projector is lightweight, weighing just 0.75 kg, making it highly portable for on-the-go entertainment.

 

Can I use the LuxeBeam projector for outdoor movie nights?
Absolutely! With its portable design and versatile projection distance of 1.2 to 6.6 meters, the LuxeBeam projector is perfect for both indoor and outdoor movie nights.

 

How bright is the LuxeBeam projector?
The LuxeBeam projector offers a brightness of 260 ANSI lumens, providing vivid visuals even in moderately lit rooms.

 

What’s the maximum screen size I can project?
The LuxeBeam projector can project images from 30 to 200 inches, making it perfect for creating a home theater experience.

 

Can I stream content directly from the LuxeBeam projector?

Yes, the LuxeBeam projector runs on an Android system, allowing you to stream content directly from apps or connect your device for seamless viewing.

 

Is the LuxeBeam projector easy to set up?
Yes, the LuxeBeam projector is designed for quick and easy setup. Simply connect your device, adjust the projection angle, and you're ready to go!

 

How does the keystone correction work?
LuxeBeam features auto keystone correction to ensure that the image is always aligned, even if the projector is at an angle to the screen.

 

How do I clean and maintain my LuxeBeam projector?
To maintain optimal performance, simply clean the projector's lens with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials. For further maintenance details, refer to the user manual.

 

Can I connect my smartphone or laptop to the LuxeBeam projector?
Yes, the LuxeBeam projector supports wireless and wired connections with your smartphone, laptop, or other devices for seamless content sharing.

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